Full-Time Slot Manager
Summary
The primary purpose of the Slot Manager in conjunction with and under the direction of the
General Manager, is to lead the Bear Hills Casino & Travel Resort Slots Department and its
team members in the effort to increase value, performance, and profitability by providing
expertise, resources and creativity. The Slot Manager will provide direction and
consultation to all team members within the slots department. Is responsible for the
overall daily operations, AML/FINTRAC compliance, cost control strategies.
Duties and Responsibilities
✓ Monitor, direct, supervise and observe slot action in the slot department for
adherence to company policies and regulatory requirements
✓ Maintains effective communication upwards, downwards, laterally
✓ Performs training, evaluations, monitoring and scheduling of all slot personnel
✓ Maintains up to date knowledge of gaming laws/regulations
✓ Performs related duties and special projects as assigned
✓ Ensure guests are being provided with super customer service
✓ Ensure the slot floor meets desired presentation for our guests
✓ Performs all duties of a slot attendant, cashier and supervisor
✓ Maintain and upkeep of all slot department paperwork
✓ Handle and take care of customer complaints/discrepancies
✓ Execute and administer AML/FINTRAC protocols
✓ Provide leadership, direction and mentoring to the slot operation, providing ongoing
input for employee performance objectives and evaluations
✓ Scheduling and supervising employees, verifying timesheets, assigning shift work
assignments
✓ Monitor and report all discrepancies and suspicious cash activities
✓ Witness and verify slot cage transactions when required
✓ Monitor inventory and supply levels, signing off on basic purchase requisitions,
obtaining approval on basic purchase orders.
✓ Ensure compliance with licensing laws, health and safety and other statutory
regulations
✓ Ensure that the vision, mission, values and strategic direction of the Louis Bull Tribe
and Casino Management Team are conveyed through effective leadership and
support of management directives and decisions.
Qualifications
✓ High School Diploma an asset
✓ Must be able to register with AGLC
✓ Proficiency in Microsoft office applications, including work, outlook, power point
and excel as asset
✓ Will be required to undergo a Due Diligence Investigation by completing and
submitting to the Alberta Gaming and Liquor Commission (AGLC) an AGLC Personal
Applicant Disclosure as well as meet with an AGLC representative for a personal
interview.
✓ Exceptional customer service skills
✓ Able to adapt to procedural changes when deemed necessary by house or AGLC
guidelines
✓ Ability to handle large amounts of cash
Key Working Relationships
The position of Slot Manager requires an extraordinary amount of teamwork. Typical
teamwork situations include the coordination between the General Manager and other
Departments Managers. The most important aspects of this position are communication,
accountability, and teamwork.
Education and Qualifications
✓ High School Diploma an asset
✓ Must be able to register with AGLC
✓ Proficiency in Microsoft office applications, including work, outlook, power point
and excel as asset
✓ Will be required to undergo a Due Diligence Investigation by completing and
submitting to the Alberta Gaming and Liquor Commission (AGLC) an AGLC Personal
Applicant Disclosure as well as meet with an AGLC representative for a personal
interview.
Experience
✓ Exceptional customer service skills
✓ Able to adapt to procedural changes when deemed necessary by house or AGLC
guidelines
✓ Ability to handle large amounts of cash
Working Conditions
Bear Hills Casino & Travel Resort is a 24 hour a day, 7 day a week, 364 day a year business.
A Slot Manager must be able to respond or work on any given day. The Slot Manager must
have the ability to focus on computer for extended hours during the week and on weekends
in order to meet the objectives and deadlines of the employer. Some travel may be
necessary for the position of Slot Manager. The Slot Manager will be working in a smoking
facility.
Bear Hills Casino & Travel Resort's Expectations of Employees
✓ Adheres to all Bear Hills Casino & Travel Resort Policies and Procedures
✓ Consistently reports to work on time and prepared to perform the duties of the
position
✓ Acts as a role model within and outside of the Casino
✓ Maintains a positive and respectful attitude
✓ Communications regularly with direct supervisor about department issues
✓ Is flexible and willing to perform duties as workload necessitates
Application deadline: 2026-02-23