Facilities Manager

Written By Julie Macdonald

PURPOSE

The primary purpose of the Facilities Manager is to maintain a safe and clean environment at Bear Hills Casino. The key role would be to upkeep the cleanliness and maintenance of the facility.

CORE COMPETENCIES

  • Leadership

  • Organized

  • Critical Thinking

  • Interpersonal Skills

  • Analytical and Decision Making

  • Goal Oriented

  • Communication

  • Time Management

DUTIES AND RESPONSIBILITES

  • Conduct general maintenance and repair tasks.  Keep up to daily, weekly, and monthly checklist and perform maintenance requests as received.

  • Assess risk to Bear Hills Casino assets.  Perform regular safety checks and does not perform jobs that require a tradesman.  If outside contractors are required, the General Manager will be notified and once approved, The Facilities Manager will hire, coordinate, and monitor those contractors as necessary.  This includes monitoring outside contractors while inside the Casino and getting the General Manager’s approval to bring them into secured areas of the Casino. (Monitor room, server rooms, cash cages, and pit.)

  • Perform scheduled and emergency maintenance requests on a wide variety of specialized equipment.

  • Work on general structural maintenance and semi-skilled trade work

  • Carry out preventative maintenance according to established program schedules that you have helped create and maintain.

  • Provide a wide variety of support service to other departments

  • Coordinate projects and communicate to all other members of the Casino team when necessary

  • Provide expertise and assistance regarding Casino facilities and equipment to internal and external parties

  • Carry out regular exterior maintenance, weather permitting i.e.: maintain the lawn, pick up garbage, signage, etc.

  • To provide a clean and safe Casino environment for staff and guests.

  • Take part and aid on all internal investigations and provide, collect, organize, and store all witness statements, footage and evidence related to them.  Provide legal statement in any occurrence that requires a court appearance.

  • Operate, maintain, and upgrade the security and surveillance systems to the acceptable industry standard with the assistance of the existing monitoring company.  This includes emergencies and after hours.  As well as being responsible for AGLC inspections and conforming to AGLC terms and conditions pertaining to surveillance.

  • With the General Manager and Security and Surveillance Manager, the Facilities Manager will help plan the future of Bear Hills Casino’s surveillance upgrades needed and cost those out.

  • Help create policies and update policies as necessary that follow our own rules and regulations, AGLC policies and procedures, and legal requirements.

  • Oversees the custodial department operations.  This includes HR, scheduling, ensuring health and safety standards are being followed, and ordering supplies needed.

  • Ensures all security related information is kept confidential and not shared outside of Bear Hills Casino, players, employees, security systems, surveillance systems, delivery schedules, etc.

  • Liaises with the management team and participates in casino initiatives

  • Contributes to the service standard and department budget.  Ensures scheduling and expenditures are controlled.

  • Acts as a role model within and outside the casino

  • Any other duties as requested

KEY WORKING RELATIONSHIPS

This position requires the ability to communicate clearly, deal tactfully and work effectively with Bear Hills Casino management, Board members, Chief and Council members, staff, patrons, law enforcement, and AGLC representatives.  The relationship with AGLC representatives must be strong.

WORKING CONDITIONS

A Facilities Manager must be able to respond or work on any given day.  The Facilities Manager must have the ability to focus on a computer for extended periods of time and may be expected to work extended hours in order to meet the objectives or deadlines of the Employer.  The Facilities Manager will be required to work a minimum of 40 hours per week.  The Facilities Manager will be working in a smoking facility.

BEAR HILLS CASINO’S EXPECTATIONS OF EMPLOYEES

  • Adheres to all Bear Hills Casino policies and procedures

  • Consistently reports to work on time and prepared to perform the duties of the position

  • Acts as a role model within and outside of the Casino

  • Communicates regularly to the General Manager about department issues

  • Is flexible and willing to perform duties as workload necessitates

  • Keeps current with all provincial and federal health and safety standards

Compliance with all regulatory requirements as may be applicable to your position including but not limited to both AGLC requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (money laundering) and Terrorist Financing Act and regulations and polices made thereunder by Canada and FINTRAC.

Julie Macdonald
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