Full-time Table Games Manager

Reports to: General Manager

Summary:

The Table Games Manager provides overall leadership to the Table Games Department (Roulette, Poker, Blackjack and the pit area), ensuring financial profitability, regulatory compliance, and exceptional guest experience.

✓ Full-time, minimum of 40 hours per week.

✓ Flexible to work evenings, weekends, and holidays.

✓ Smoking may be present in certain areas of the casino.

Key Responsibilities:

✓ Lead, train, and motivate Pit Staff and Dealers to deliver top-tier customer service.

✓ Oversee daily operations of the Table Games Department, including scheduling, supervision, and performance management.

✓ Monitor compliance with AGLC, FINTRAC, and internal policies.

✓ Implement strategies to increase profitability, minimize losses, and enhance guest loyalty.

✓ Ensure accurate reporting, surveillance monitoring, and adherence to anti-money laundering protocols. ✓ Act as Manager on Duty when required and collaborate with leadership across the casino.

Qualifications & Competencies:

✓ Proven leadership experience in gaming operations or a related field.

✓ Strong communication, problem-solving, and decision-making skills.

✓ Ability to manage in a fast-paced, highly regulated environment.

✓ Knowledge of AGLC regulations and FINTRAC compliance considered an asset.

✓ Able to pass AGLC due diligence (criminal record check required).

✓ Able to complete the ProServe training from AGLC: https://proserve.aglc.ca/index.aspx?tabid=1

How to Apply:

Please submit your resume and a brief cover letter outlining your interest in the position to jobs@bearhillscasino.com with the subject line “Table Games Manager”